baj88 Privacy Policy
Protecting your personal information at baj88 is our highest priority. This policy clearly explains how we collect, use, and store your data.
This Privacy Policy ("Policy") describes our practices regarding the personal information of baj88 platform users. When you use the baj88 website, mobile app, or any of our services, you agree to the terms of this Policy. We encourage you to read this Policy carefully and to contact our support team with any questions.
What information do we collect?
We collect the following types of information for the purpose of registration and service delivery on baj88. Without this information, we are unable to provide a safe and effective service.
Personal Identity Information
At the time of account registration, we collect your name, date of birth, email address, and preferred language of communication. This information is used to verify your identity and to keep your account secure.
Financial Transaction Information
To process deposits and withdrawals, we collect information related to your payment method. This includes bKash, Nagad, Rocket, or Upay mobile numbers, transaction amounts, and transaction timestamps. Full payment card numbers or bank account passwords are never collected.
Technical Information
To improve your experience on the platform, we automatically collect your IP address, browser type, operating system, referral URL, and cookie data. This information helps us detect fraud and analyse platform performance.
Gaming Activity Information
To ensure responsible gaming and to provide you with a personalised experience, we record your gaming history, betting patterns, and session duration. This information may also be used to identify issues with your account or to resolve disputes.
How is your information used?
baj88 uses your information only for legitimate business purposes. We do not use your data beyond the reasons listed below.
- Service Delivery and Operations: Your information is used for account creation, the login process, processing financial transactions, and providing gaming services.
- Identity Verification and Fraud Prevention: Your information is used to keep your account secure and to prevent unauthorised access.
- Customer Support: Your information is used to resolve issues, handle complaints, and provide 24/7 live chat support.
- Responsible Gaming: Your information is used to monitor your gaming habits, set necessary limits, and identify problematic behaviour.
- Legal Compliance: Your information is retained and disclosed as required to comply with applicable laws and regulations.
- Platform Improvement: Your information is used for analytical purposes to raise the quality of our services and improve the user experience.
- Promotional Communications: With your consent, we will notify you about bonuses, promotions, and new services. You can opt out of these communications at any time.
Do we share your information with third parties?
baj88 never sells or rents your personal information for commercial purposes. However, we may disclose information in the following limited circumstances:
Service Provider Partners
Only the necessary information is shared with companies that provide payment processing, identity verification, technology infrastructure, and gaming software services. These partners are bound by strict confidentiality agreements.
Legal Requirements
We may be required to disclose information to comply with a court order, a legitimate request from a government authority, or applicable law. In such cases, we will disclose only the information that is legally required.
Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you by email and update this Policy before any such event.
With Your Consent
For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information with a third party.
How do we use cookies?
Cookies are small text files stored on your device that help ensure the functionality of our services. baj88 uses the following types of cookies:
- Essential Cookies: These cookies are essential for maintaining login sessions and security verification. They cannot be disabled.
- Functional Cookies: Used to remember your language preference, game settings, and display preferences.
- Analytical Cookies: These cookies collect information to help us understand which parts of our platform are used most.
- Marketing Cookies: Used to display relevant promotional content based on your preferences. You can disable these.
You can manage cookies at any time from your browser settings. However, disabling essential cookies may prevent the platform from working properly.
How secure is your information?
baj88 applies industry-standard security measures to ensure the highest level of protection for your information. Our security framework consists of the following layers:
SSL Encryption
All data exchanged between your browser and our servers is protected by 256-bit SSL encryption technology.
Two-Factor Authentication
Two-factor authentication (2FA) is used when accessing your account to prevent unauthorised access.
Secure Data Storage
All personal information is stored on secure, encrypted servers. Only authorised personnel may access this information for specific purposes.
Regular Security Audits
Regular security audits are conducted to identify potential vulnerabilities and to further strengthen security measures.
How long is your information retained?
baj88 retains your personal information only for as long as it is needed to provide services or as required to meet legal obligations. The general retention policy for different types of information is described below:
- Active Account Information: Retained for as long as the account remains active.
- Financial Transaction Records: Retained for a specific period as required by law.
- Closed Account Information: Limited information is retained even after an account is closed, to meet legal obligations or resolve disputes.
- Marketing Communication Records: Once you withdraw your consent, further communications are stopped and records are deleted.
Your Rights
As a baj88 user, you have the following rights. To exercise any of these rights, please contact our support team.
📋 Right of Access
You have the right to receive a copy of the information we hold about you.
✏️ Right to Rectification
You have the right to request that any inaccuracies in the information we hold about you be corrected.
🗑️ Right to Erasure
In certain circumstances, you have the right to request that your information be deleted, although full deletion may not be possible where legal obligations apply.
🚫 Right to Object
You have the right to object to the processing of your information for marketing purposes and to withdraw your consent.
📦 Data Portability
You have the right to receive your information in a structured, machine-readable format and, where applicable, to transfer it elsewhere.
⏸️ Right to Restriction of Processing
In certain circumstances, you have the right to request that the processing of your information be restricted.
Protecting the Privacy of Minors
baj88 strictly refrains from providing services to persons under the age of 21. Our platform is for users aged 21 and above only. We apply age verification measures during the registration process.
If we become aware that a minor has used our services, we will immediately close that account and delete all related information. If you believe that a minor is using our platform, please let us know at [email protected].
Changes to This Policy
baj88 may update this Privacy Policy from time to time. If any significant changes are made, we will send a notification to your registered email address and display a clear notice on the platform.
Continued use of the platform after any changes will be taken as your agreement to the updated Policy. We therefore recommend that you review this page regularly. You can check the "Last Updated" date at the top of this page to see when the Policy was last changed.
Have a question about privacy?
If you have any questions or concerns about this Privacy Policy, please contact our support team. We are available 24/7 to assist you.